Terms and Conditions

This Agreement was last modified on 18 February 2016.

Terms and Conditions for Moikka

Last Updated: [10/09/2024]

Welcome to Moikka! These Terms and Conditions govern your use of our website and the purchase of products through Moikka.com (the “Site”). By accessing or using our Site, you agree to comply with these Terms. If you do not agree with these Terms, you must not use our Site.

1. General Information

Moikka is an online store providing [brief description of products or services, e.g., fashion, accessories, home goods]. Our contact information can be found on the “Contact Us” page.

2. User Agreement

By accessing and using this Site, you agree to be bound by these Terms and our Privacy Policy. If you are under the age of 18, you must have permission from a parent or guardian to use our Site.

3. Account Registration

To make a purchase, you may need to create an account. You agree to provide accurate and complete information when registering. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

4. Product Availability and Pricing

  • Product Availability: We strive to maintain accurate stock levels, but all products are subject to availability. If a product is unavailable after your order, we will notify you and provide options (e.g., a refund, backorder, or alternative product).
  • Pricing: All prices are listed in [acording to the country]. We reserve the right to change prices at any time without prior notice. Taxes and shipping fees may apply and will be displayed at checkout.

5. Orders and Payments

  • Order Process: When you place an order, you will receive an email confirmation. This does not constitute an acceptance of your order. We reserve the right to cancel orders at any time.
  • Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and other methods as listed at checkout.
  • Security: We use industry-standard encryption to secure your payment information during the transaction process.

6. Shipping and Delivery

  • Shipping Rates and Times: Shipping charges will be calculated at checkout based on your delivery address. Estimated delivery times will be provided at checkout, but they are not guaranteed.
  • Shipping Restrictions: We currently ship to [list countries or regions]. If your location is outside of our shipping area, we will notify you.
  • Delivery Issues: In case of damage, lost packages, or delays, please contact our customer support team for assistance.

7. Returns and Refunds

  • Return Policy: You can return most products within [X days, e.g., 30 days] of receiving them. To be eligible for a return, items must be unused, undamaged, and in the original packaging.
  • Refund Process: Once we receive and inspect your returned item, we will process your refund to the original payment method within [10 days].
  • Non-Returnable Items: Some items may not be eligible for return, including [personalized items, intimate goods, or perishable items].

8. Intellectual Property

All content on the Site, including images, text, logos, designs, and trademarks, is owned by or licensed to Moikka and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or reproduce any content without our express written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Moikka shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site, including but not limited to lost profits, loss of data, or any other damages related to your purchase or use of products.

10. Indemnification

You agree to indemnify, defend, and hold harmless Moikka, its employees, agents, and affiliates, from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the Site, violation of these Terms, or any infringement of third-party rights.

11. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction, e.g., the state of California, USA]. Any disputes arising from these Terms shall be resolved in the courts located in [City, Country].

13. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with a new “Last Updated” date. By continuing to use the Site, you accept any changes made to these Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Notes:

  • Legal Consultation: It’s essential to consult a lawyer to ensure that your Terms and Conditions comply with applicable laws, especially related to consumer protection, data privacy (GDPR, CCPA, etc.), and e-commerce regulations.
  • Customizing Your Policy: Adjust sections based on your products (e.g., digital products vs. physical goods) and your shipping and return policies.